Terms and Conditions of Sale

Last updated: August 1, 2026 — These terms apply to any order placed on forjsport.fr.

Article 1 — Seller identification and purpose

These General Terms and Conditions of Sale (GTC) govern all contractual relations between the seller designated below (hereinafter "the Seller") and any non-commercial individual making a purchase on the forjsport.fr website (hereinafter "the Customer").

Any order implies full and unreserved acceptance of these GTC. The Customer acknowledges having read them before validating their order.

Article 2 — Products

The products offered are those appearing on the site on the day of consultation, within the limits of available stock. Each product is accompanied by a description detailing its essential characteristics.

Photographs are provided for illustrative purposes only and are not part of the contractual scope. Slight variations in shade, finish, or dimensions may exist between the visual and the delivered product.

In the event of a product being unavailable after an order has been placed, the Customer will be informed by e-mail as soon as possible and fully refunded within 14 days.

Article 3 — Prices

Prices are indicated in euros (€), all taxes included (TTC), excluding delivery costs.

The displayed price is the final price of the product: no additional tax is added at the time of payment. Delivery costs are calculated according to the destination address and displayed before final validation of the order.

The Seller reserves the right to modify its prices at any time. Products are invoiced based on the rates in effect at the time the order is registered.

Article 4 — Order

The Customer selects the desired products, checks the contents of their cart, provides their delivery and billing details, chooses their payment method, and validates their order.

Validation of the order implies acceptance of the prices, descriptions, and these GTC. The sales contract is formed upon confirmation of the order sent by e-mail to the Customer.

The Seller reserves the right to refuse or cancel any order that is abnormal, made in bad faith, or originates from a Customer with whom a payment dispute is ongoing.

Article 5 — Payment

Payment is made online, in cash, at the time of the order. Accepted payment methods are indicated on the payment page.

Transactions are secured by the payment provider and its banking partners. Banking data is transmitted in encrypted form (SSL/TLS protocol) and is never stored by the Seller.

The order is processed only after effective receipt of payment.

Article 6 — Delivery

Products are delivered to the address indicated by the Customer during the order process. Costs and delivery times vary depending on the destination and are displayed at the payment stage. Full details can be found on the Delivery & deadlines page.

In accordance with Article L.216-1 of the Consumer Code, the Seller undertakes to deliver within a maximum period of 30 days from the validation of the order, unless a longer period has been expressly agreed upon.

In the event of a delay, the Customer may cancel their order by registered letter or e-mail, after having enjoined the Seller to deliver within a reasonable additional period. The refund will then be made within 14 days.

It is the Customer's responsibility to check the condition of the package upon receipt and to make any reservations to the carrier in case of damage.

Article 7 — Right of withdrawal

In accordance with articles L.221-18 et seq. of the Consumer Code, full details can be found on the Returns & refunds page, which also includes the standard withdrawal form.

Products must be returned in their original condition and packaging, complete and unused. Return shipping costs are at the Customer's expense, except for defective products or Seller error.

The refund will be made within 14 days following the recovery of the products or proof of their shipment, using the same payment method as that used during the order.

Article 8 — Legal guarantees

All products benefit automatically and without additional cost from the following legal guarantees:

Legal guarantee of conformity

Articles L.217-3 et seq. of the Consumer Code. The Customer has 2 years from the delivery of the goods to act. They can choose between repairing or replacing the product. They are exempt from providing proof of the lack of conformity during the 24 months following delivery.

Guarantee against hidden defects

Articles 1641 et seq. of the Civil Code. The Customer has 2 years from the discovery of the defect. They can choose between rescinding the sale or a reduction in price.

For any guarantee claim, write to contact@forjsport.fr, specifying your order number and the nature of the defect, with photos to support your claim.

Article 9 — Product use and safety

The products sold are sports equipment intended for private use. The Customer undertakes to comply with the assembly, maximum load, and usage instructions provided with each product.

It is recommended to consult a healthcare professional before starting any physical activity. The Seller cannot be held responsible for damages resulting from improper use, incorrect assembly, or exceeding the indicated usage limits.

Article 10 — Personal data

The data collected is necessary for order processing. Its processing is detailed in the Privacy Policy.

Article 11 — Force majeure

The Seller's liability cannot be engaged in case of non-performance due to a case of force majeure as defined in Article 1218 of the Civil Code.

Article 12 — Disputes and mediation

These GTC are subject to French law. In case of a dispute, the Customer should first contact the Seller at contact@forjsport.fr for an amicable solution.

Failing that, the Customer may freely resort to the consumer mediator: TO BE COMPLETED — name and contact details of the approved mediator

The Customer can also access the European online dispute resolution platform: ec.europa.eu/consumers/odr

Article 13 — Modification of the GTC

The Seller reserves the right to modify these GTC at any time. The applicable GTC are those in force on the date of the order.